Written by Admin on 2025-05-06

Troubleshooting: WordPress Download Manager Won't Change Login Credentials

WordPress Download Manager is a popular plugin for managing file downloads on WordPress websites. It offers a range of features including download monitoring, access control, and download notifications. However, some users have reported issues with changing their login credentials on the plugin. In this article, we'll explore this problem and provide some troubleshooting tips.

The Problem

The WordPress Download Manager plugin allows users to create accounts to manage their downloads. When a user first creates an account, they are prompted to set a username and password. However, some users have reported that they are unable to change these login credentials.

Troubleshooting Tips

If you're experiencing this problem, don't worry - there are some things you can try to resolve it. Here are some troubleshooting tips to help you change your WordPress Download Manager login credentials:

1. Double-check your permissions

Make sure you have the necessary permissions to change your login credentials. If you're not the site administrator, you may need to contact them to request permission.

2. Clear your browser cache

Sometimes, old data stored in your web browser can cause login issues. Clear your browser's cache and cookies, then try changing your login credentials again.

3. Disable conflicting plugins

If other plugins are conflicting with WordPress Download Manager, they may be preventing you from changing your login credentials. Try disabling other plugins one by one to see if this resolves the problem.

4. Delete and reinstall the plugin

If all else fails, you may need to completely remove the WordPress Download Manager plugin and reinstall it from scratch. This will remove any data stored in the plugin, so make sure to backup your data beforehand.

Conclusion

If you're having trouble changing your WordPress Download Manager login credentials, try these troubleshooting tips to resolve the issue. By following these steps, you should be able to update your login details and continue using this powerful file download management plugin.